They show an unbiased, objective point of view regarding any issue, situation, or circumstances. One of the episodes is about climbing Mount Everest in May where several experienced climbers died after reaching the summit, a rare accomplishment for anybody. In fact, watching the documentary makes me want to climb it even though I would never get past first camp where you have to spend 3 weeks to get accumulated to the thin air.
Everybody in the documentary regarding the climb on Mount Everest comes across as real and authentic. For those of us who would never make it to Everest, this documentary allows us to experience through the people's voices and memories that come alive in their re-telling almost better than any film version.
Sylviastel May 22, Details Edit. Release date January 17, United States. United States. Official Facebook Official Instagram. Technical specs Edit. Runtime 1 hour. Related news. Contribute to this page Suggest an edit or add missing content. Top Gap. By what name was Frontline officially released in India in English? See more gaps Learn more about contributing. One of the most powerful ways for leaders to promote exceptional customer service on the frontlines is to recognize it when it happens.
It also reinforces positive behavior and gives others on the team a role model to emulate. He cites an example from his time at Disney, when he received a thank you note from visitors who had a great experience at the Disney Emporium. Cockerell made sure this note was shared not only with the associate who had done a great job, but with the whole team.
In fact, they read it aloud at the shift meeting. This not only gave staff an inspiring example of how to make guests feel special—it also demonstrated that this behavior is highly valued by the company.
Stories stick with us. The next time an opportunity came up to celebrate a guest whether for their birthday, anniversary or anything else , staff remembered this story and took action to create even more special moments that customers would be talking about for years to come.
JD Dillon became an expert on frontline training and enablement over two decades working in operations and talent development with dynamic organizations, including Disney, Kaplan and AMC. A respected author and speaker in the workplace learning community, JD also continues to apply his passion for helping frontline employees around the world do their best work every day in his role as Axonify's Chief Learning Architect.
Blog The 80 Percent podcast Newsletter sign up Featured resources. After extensive interviews, Disney found that their guests really want these four things during their visit: Treat me as an individual , not just one of 50 million guests that come through the resort every year. Be knowledgeable and provide accurate information to help me navigate my visit.
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